Terms & Conditions

Lead Generation & Sales Closing Services

AMG Media specializes in lead generation and automated follow-ups to help you maximize your marketing efforts. However, while we generate and nurture leads, closing sales is your responsibility.

If you require direct assistance in closing leads, AMG Media offers sales support services as an optional, separately contracted service, including:

  • Sales scripting and strategy development
  • Appointment setting and lead nurturing
  • Outbound sales calls and follow-ups
  • CRM integration and optimization for sales tracking

These services are not included in standard lead generation packages and require a separate monetary agreement and customized Statement of Work (SOW) based on your specific sales process and goals.

If you are interested in sales closing assistance, please request a proposal to outline the deliverables, pricing, and engagement terms.

Mutual Confidentiality & Non-Disclosure Clause

Protection of AMG Media’s Proprietary Methods

You agree not to directly or indirectly attempt to replicate, transfer, or reverse-engineer AMG Media’s proprietary marketing systems, audience segmentation, automations, or campaign optimizations.

  • This restriction applies to any in-house team, third-party agencies, or new marketing hires you bring on.
  • You shall not disclose AMG Media’s trade secrets to competitors, external consultants, or marketing teams without prior written approval from AMG Media.

Protection of Your Intellectual Property (IP)

AMG Media agrees not to use, share, or retain any confidential business information belonging to you, including but not limited to:

  • Client lists, contact data, and sales information
  • Training courses, curriculum, and proprietary educational materials
  • Internal business processes, pricing structures, and strategic plans
  • Social media accounts, including pages, followers, and content you own
  • Software, platforms, and digital tools you own or license

Payment, Chargeback Protection, & Service Terms

Online Payment / Wire Transfer as Agreement Acceptance

By submitting an online payment or wire transfer, you acknowledge that you have read, understood, and agreed to the terms outlined in this agreement. The payment serves as binding acceptance of AMG Media’s services, deliverables, and policies.

Client Responsibilities & Delays

AMG Media is not responsible for any delays in service delivery caused by:

  • Your failure to provide necessary information, including logins, branding assets, or approvals.
  • Your inability to access or grant access to platforms required for campaign execution.

Any such delays do not affect AMG Media’s payment terms, and services will be delivered based on your ability to meet these requirements in a timely manner.

Cancellation & Refund Policy

  • All cancellation requests must be submitted in writing via email with a minimum 30-day notice before termination.
  • If any work has already begun, payments are non-refundable.
  • Refunds, if applicable, may take up to two weeks to process, depending on the payment method, holidays, or weekends.
  • The cancellation request must include a reason for termination, as AMG Media uses this feedback to improve its offerings.

Chargeback Protection & Dispute Resolution

  • You agree not to dispute charges (chargebacks) for services rendered once payment has been processed.
  • AMG Media operates under a strict no-refund policy once work has commenced, as digital marketing and lead generation services involve time, expertise, and ad budget allocations.
  • In the event of a chargeback, AMG Media reserves the right to:
    • Suspend all services immediately until the dispute is resolved.
    • Pursue legal action and/or collections for the outstanding balance, including any applicable fees and damages.
    • Report you to industry blacklists for fraudulent disputes if the chargeback is found to be invalid.
  • To avoid misunderstandings, please address any concerns directly with AMG Media before initiating a chargeback or dispute.

Maintenance & Support

  • Maintenance and support are available on either an hourly basis ($300/hr) or a flat-rate retainer, to be determined based on your project scope and needs.
  • Further beta testing and corrections beyond the initial project scope require a separate agreement and are not included in initial project costs.
  • Any new features or additional functionality not outlined in the original scope will be billed separately based on hourly implementation rates or a fixed cost per feature.

Ownership & Authorization

Ownership Transfer

AMG Media will release full ownership and all login credentials for the following assets only after 100% payment has been received:

  • Your social media accounts, pages, and followers
  • Any software, platforms, or digital tools you own or license
  • Website domains and hosting (if registered under your name)

However, AMG Media retains full ownership and rights to:

  • All proprietary marketing systems, processes, and campaign structures developed by AMG Media
  • Advertising strategies, audience segmentation methods, and automation workflows
  • Any AMG-developed tools, templates, or frameworks used in executing campaigns

Ownership of these proprietary processes and systems is not transferred as part of this agreement. If you require continued access to AMG’s proprietary marketing methodologies or systems, a separate licensing agreement must be negotiated.

Authorization for Access

  • You authorize AMG Media to access digital assets, marketing materials, and other necessary resources to execute the project.
  • AMG Media will not be held responsible for any delays on your part in approvals or asset submission during the development process.

Workflow & Revisions

  • Any changes in project scope or additional requirements will require a budget revision.
  • During the proofing stage, you may request revisions as needed.
  • Once changes are requested, AMG Media will implement them accordingly.
  • Additional fees may apply for requests beyond the original agreement.

Development Payment Terms

  • 50% deposit required before web, app, system, or SEO development begins.
  • Remaining 50% balance due at 80% project completion.
  • A 3% processing fee applies to credit card payments.

Non-Refundable Deposits

  • Deposits and setup fees are non-refundable if work has already commenced.
  • Refunds are not available for custom technical or programming work, as developers are paid hourly.

Intellectual Property Rights

  • Upon full payment, you will own all intellectual property developed by AMG Media for your project.
  • All proprietary client information and assets are confidential and will not be disclosed outside of AMG Media.
  • Intellectual property includes but is not limited to:
    • Website, app, and software assets
    • Marketing materials and branding elements
    • Copywriting, and creative assets

By proceeding with payment, you acknowledge and agree to these terms.

For any questions, clarifications, please contact AMG Media before signing or submitting payment.